All data transmitted between your device and kis98 is protected by 256-bit SSL encryption — the same security standard used by major Malaysian banks including Maybank and CIMB.
kis98 does not sell, rent, or trade your personal data to third-party marketers. Your information is used solely to operate your account and improve your experience on the Platform.
We collect only the personal data necessary to provide our services, comply with regulatory requirements, and maintain platform security. We do not collect data beyond what is reasonably required.
You have the right to access, correct, and request deletion of your personal data held by kis98. We process all data subject requests in a timely and transparent manner.
Personal data is stored on secured servers with access controls and audit logging. We conduct regular security reviews to ensure our data infrastructure meets current best practices.
This Privacy Policy clearly explains every category of data we collect, why we collect it, how long we retain it, and who it may be shared with. No hidden data practices — ever.
kis98 ("the Platform", "we", "us", "our") is committed to protecting and respecting the privacy of all individuals who access and use our online casino and sports betting services at kis98.cam. This Privacy Policy ("Policy") sets out the basis on which any personal data we collect from you — or that you provide to us — will be processed, stored, and used.
This Policy applies to all users of the kis98 Platform, including registered players, prospective players who browse the Platform without registering, and any individual who communicates with us via Live Chat, email, or other support channels.
By accessing the Platform, creating an Account, or otherwise engaging with our services, you acknowledge that you have read, understood, and consent to the data practices described in this Policy. If you do not agree with any aspect of this Policy, you should not use the Platform.
This Policy should be read in conjunction with our Terms & Conditions and our Responsible Gambling Policy, all of which form part of your agreement with kis98.
For the purposes of this Privacy Policy, the following terms have the meanings set out below:
We collect and process the following categories of Personal Data:
When you create an Account, we collect: full legal name, date of birth, email address, contact telephone number, residential address (including city — such as Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, or other Malaysian locations), nationality, and preferred currency (MYR / RM).
To comply with our regulatory obligations and to verify your identity and age, we collect: copies of government-issued photographic identification (Malaysian MyKad, Passport), proof of residential address, and documentation evidencing your source of funds where required. KYC documents are handled with a heightened level of care as Sensitive Personal Data.
We collect transactional data relating to deposits, withdrawals, bonuses, and wagers made through your Account. This includes details of the payment methods used (such as Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, RHB, and Hong Leong Bank), transaction amounts in MYR, and transaction timestamps. We do not store full bank account numbers, full card numbers, or cryptocurrency private keys.
We record all gaming and betting activity on your Account — including games played, bets placed, wager amounts, outcomes, session duration, and responsible gambling tool usage. This data is used for account management, responsible gambling monitoring, dispute resolution, and regulatory compliance.
We retain records of communications between you and kis98, including Live Chat transcripts, WhatsApp messages handled via our support channels, and email correspondence. This enables us to resolve disputes, improve service quality, and fulfil regulatory obligations.
We automatically collect technical data when you access the Platform, including: IP address, device type and operating system, browser type and version, referring URL, pages visited, time on page, and error logs. This data is used to maintain Platform security, detect fraudulent activity, and improve platform performance.
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Registration Data | Name, email, date of birth, address | Account creation and verification |
| KYC Documents | MyKad, Passport, proof of address | Regulatory compliance and age verification |
| Financial Data | Transaction amounts, payment methods | Payment processing and AML compliance |
| Gaming Activity | Bets placed, games played, session data | Account management and responsible gambling |
| Communications | Live Chat, email, support records | Customer support and dispute resolution |
| Technical Data | IP address, device, browser | Security, fraud detection, performance |
We collect Personal Data through the following methods:
We process your Personal Data on one or more of the following legal bases:
kis98 uses the Personal Data we collect for the following purposes:
kis98 does not sell, rent, or trade your Personal Data. We share Personal Data only in the limited circumstances described below:
We engage third-party service providers who process Personal Data on our behalf — including payment processing partners (such as DuitNow, FPX, and e-wallet operators), KYC and identity verification services, IT infrastructure providers, and customer support platform operators. All such providers are bound by data processing agreements that restrict their use of your data to the purposes for which it was shared.
We may disclose Personal Data to regulatory bodies, law enforcement agencies, financial intelligence units, or other governmental authorities where required to do so by law, court order, or regulatory direction — including disclosures required under anti-money laundering legislation.
In the event of a merger, acquisition, restructuring, or sale of all or substantially all of our business assets, your Personal Data may be transferred to the acquiring entity. We will provide reasonable notice of any such transfer and ensure that the transferee assumes obligations equivalent to those in this Policy.
We may share your Personal Data with third parties where you have given us your express prior consent to do so, in which case you will be informed of the identity of those third parties at the time consent is obtained.
We retain Personal Data for as long as is necessary to fulfil the purposes for which it was collected, and in accordance with our legal and regulatory obligations. In general:
After the applicable retention period expires, Personal Data is securely deleted or anonymised so that it can no longer be associated with a specific individual.
kis98 implements appropriate technical and organisational security measures to protect your Personal Data against accidental loss, unauthorised access, alteration, disclosure, or destruction. These measures include:
Despite these measures, no system is entirely impenetrable. In the unlikely event of a data breach that affects your rights and freedoms, we will notify affected Players and relevant authorities in accordance with applicable law.
The kis98 Platform uses cookies and similar tracking technologies to enable core platform functionality, improve user experience, maintain session state, and support security and fraud detection. The categories of cookies we use are as follows:
These cookies are essential for the Platform to function. They enable core features such as session management, login state, and security controls. You cannot opt out of these cookies as they are required for the Platform to operate.
These cookies remember your preferences and settings — such as your preferred language and display settings — to provide a more personalised experience. They do not track your browsing activity across other websites.
We use analytics tools to understand how Players interact with the Platform — which pages are most visited, where users encounter difficulties, and how performance improvements can be made. Data collected via analytics cookies is aggregated and anonymised where possible.
Security cookies help us detect and prevent fraudulent activity, protect against account takeover attacks, and maintain the integrity of the Platform. They are classified as strictly necessary and cannot be disabled.
You can manage cookie preferences through your browser settings. Please note that disabling certain categories of cookies may affect your ability to use some features of the Platform. For detailed guidance on managing cookies in your browser, please refer to your browser's help documentation.
In the course of providing our services, your Personal Data may be transferred to, stored on, or processed by servers and systems located in jurisdictions outside Malaysia. Where such transfers occur, we ensure that appropriate safeguards are in place to protect your data to a standard equivalent to that required under applicable Malaysian data protection law, including:
You may request details of the safeguards in place for any specific international transfer of your Personal Data by contacting us using the details in Section 16.
Subject to applicable law, you have the following rights in respect of the Personal Data we hold about you:
You have the right to request a copy of the Personal Data we hold about you and information about how it is processed.
You have the right to request correction of any inaccurate or incomplete Personal Data we hold about you.
In certain circumstances, you may request the deletion of your Personal Data — for example, where it is no longer necessary for the purpose for which it was collected. Note that regulatory retention obligations may limit this right.
You may request that we restrict Processing of your Personal Data in certain circumstances, such as where you contest the accuracy of the data or object to our processing.
Where Processing is based on your consent or contractual necessity, you may request that we provide your Personal Data in a structured, machine-readable format.
You have the right to object to Processing based on our legitimate interests, including for direct marketing purposes. Upon receiving a valid objection, we will cease the relevant Processing unless compelling legitimate grounds exist that override your interests.
To exercise any of the rights described above, please submit a written request to our support team using the contact details in Section 16. We will acknowledge your request within 5 business days and aim to fulfil it within 30 calendar days, subject to any legal limitations. We may ask you to verify your identity before processing your request.
The Platform is intended exclusively for adults aged 21 years and above. We do not knowingly collect Personal Data from individuals under the age of 21, and we do not permit persons under 21 to register an Account or use any of the gaming or betting services offered on the Platform.
Where we have reason to believe that a registered Player is under the age of 21, we will suspend the Account immediately, carry out a full investigation, void all associated wagers and transactions, and report the matter to relevant authorities where legally required.
Parents and guardians who believe that a minor may have registered on the Platform or gained access to gaming content are encouraged to contact our support team immediately. We take the protection of minors seriously and will act promptly on any credible report of underage access.
The Platform may, from time to time, reference or facilitate connections to third-party payment processors, identity verification services, and other service providers. This Privacy Policy applies solely to Personal Data collected and processed by kis98. We are not responsible for the privacy practices of third-party services accessed through or in connection with the Platform.
Where you access third-party services — for example, when initiating a payment via your Touch 'n Go eWallet or DuitNow app — those services are governed by their own privacy policies and terms of use. We encourage you to review the privacy practices of any third-party service before providing your Personal Data.
kis98 reserves the right to update, revise, or replace this Privacy Policy at any time. Where changes are material — for example, where we propose to process Personal Data in a new way or for a new purpose — we will provide reasonable advance notice to registered Players via email or a prominent notice on the Platform prior to the change taking effect.
The "Last Updated" date at the top of this Policy indicates when the most recent revision was made. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically.
Where any amendment requires your consent under applicable law, we will seek that consent before the amendment takes effect in respect of the Processing of your Personal Data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your Personal Data by kis98, please contact our support team through any of the following channels:
For data subject access requests, rectification requests, or erasure requests, please submit your request in writing via email to the address above, including your full name, registered Account email address, and a description of your request. We may ask you to verify your identity prior to fulfilling any data subject request.
For all other privacy-related queries — including questions about how specific categories of data are processed, how to withdraw marketing consent, or how to exercise your rights — our support team is available 24/7 and will direct your query to the appropriate team member.
Have questions about how your data is handled at kis98? Our support team is available 24/7 in English, Bahasa Melayu, and Chinese. Or explore everything kis98 has to offer on our homepage.
For players aged 21 and above only. Please gamble responsibly.