About Us – kis98 Malaysia's Trusted Online Casino

Who We Are

The kis98 Story

kis98 was founded with a single conviction: that Malaysian players deserve an online casino and sports betting platform built specifically around their needs — not adapted from somewhere else and patched to fit. From day one, our focus has been on fast local payments, genuine customer support in the languages Malaysians actually speak, and a game library that reflects what people in this country truly enjoy.

We launched in 2017 as a modest but ambitious platform. Back then, most online casinos serving Malaysia were international brands that treated the market as an afterthought — slow withdrawals, English-only support, and payment methods that didn't work smoothly with Malaysian banks. We saw that gap and set out to close it.

Over the years, kis98 has grown into one of Malaysia's most recognised online gaming destinations. Our player base has expanded from a few thousand registered members to over 850,000 active accounts spanning Kuala Lumpur, Petaling Jaya, Shah Alam, Penang, Johor Bahru, Bangsar, and every state in between. We process millions of ringgit in daily payouts through Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, RHB, and Hong Leong.

Today, kis98 offers over 3,200 games — live baccarat, blackjack, roulette, sic bo, high-RTP video slots, fishing games, crash titles, and a comprehensive sportsbook covering the EPL, Liga Super Malaysia, UEFA Champions League, NBA, UFC, and more. Our Mix Parlay football betting is particularly popular among Malaysian football fans who follow the English Premier League closely.

But our growth has never been just about numbers. At kis98, we believe that the best online casino is one where players feel safe, respected, and genuinely valued. That means transparent bonus terms, responsible gambling tools built into every account, a support team that actually solves problems, and a platform that works flawlessly on any mobile device — because most of our players are on Android or iOS, whether they're commuting in Kuala Lumpur or relaxing at home in Penang.

We are proud of what we have built. And we are equally proud of the community that has grown around kis98 — loyal players who trust us with their time and their money, and whose feedback continues to shape every decision we make. That trust is not taken lightly. It is the foundation of everything we do.

2017

Year Founded

850K+

Registered Players

3,200+

Casino Games

RM 4.2M

Daily Payouts

24/7

Live Support — English, BM, 中文

Touch 'n Go eWallet Boost GrabPay DuitNow FPX Maybank CIMB Public Bank RHB Hong Leong BTC ETH USDT LTC

Our Journey

kis98 Through the Years

Every milestone we have reached reflects the loyalty of our Malaysian players and the dedication of our team. Here is how kis98 has evolved since we first opened our doors.

2017 — Launch

kis98 opens its platform to Malaysian players, with an initial library of live casino games and a straightforward sportsbook. Focus from day one: local payment methods and Bahasa Melayu support.

2018 — Slots Expansion

The game catalogue grows beyond live casino to include hundreds of video slot titles. Mix Parlay football betting launches ahead of the World Cup, becoming an immediate favourite among EPL fans.

2019 — Mobile-First Redesign

A full platform overhaul delivers a mobile-optimised experience for Android and iOS users. Instant e-wallet deposits via Touch 'n Go eWallet and Boost launch, cutting deposit times to under 30 seconds.

2020 — VIP Programme Launch

The kis98 six-tier VIP loyalty programme launches — Bronze through Royal Black Diamond. Referral bonuses and birthday rewards are introduced to reward long-term players.

2021 — Crypto Integration

Bitcoin, Ethereum, USDT, and Litecoin deposits and withdrawals go live. Crypto players receive an exclusive 2% deposit bonus, reflecting growing demand among younger Malaysian players.

2022 — DuitNow & FPX Rollout

DuitNow QR and FPX bank transfer channels are added, covering all major Malaysian banks. Withdrawal times for e-wallet players drop below 5 minutes on average.

2023 — 500,000 Players Milestone

kis98 surpasses 500,000 registered Malaysian players. A brand migration programme launches, welcoming established players from other platforms with tier-matching and migration bonuses up to MYR 588.

2024–2025 — Continued Growth

Game library expands past 3,200 titles. Support team grows to provide 24/7 coverage in English, Bahasa Melayu, and Chinese. Player count crosses 850,000 across all states of Malaysia.

Mission & Values

What We Stand For

Our mission and core values are not marketing language — they are the principles that guide every product decision, every support interaction, and every bonus we design.

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Our Mission

To be the most trusted online casino and sports betting platform in Malaysia — by offering a safe, fair, and entertaining gaming environment that is built around local players, powered by robust technology, and guided by genuine care for player wellbeing. We exist to make great gaming accessible to every Malaysian adult who chooses to play responsibly.

Our Core Values

Trustworthiness Transparency Player-First Culture Speed & Reliability Local Relevance Responsible Gaming Data Privacy Continuous Improvement

What Makes Us Different

The kis98 Commitment

Built for Malaysia

Every feature at kis98 is designed with the Malaysian player in mind. Local payment methods, MYR currency throughout, Liga Super Malaysia and EPL coverage, and support in English, Bahasa Melayu, and Chinese — this is a platform made here, for here.

Withdrawal Speed Promise

We know that fast payouts are a core trust signal for Malaysian players. Touch 'n Go eWallet, Boost, and GrabPay withdrawals are typically processed in under 5 minutes. DuitNow and FPX transfers take 5–15 minutes. Most withdrawals clear in under 60 minutes, guaranteed.

Security You Can Count On

All data transmitted through kis98 is protected by 256-bit SSL encryption — the same standard used by major Malaysian banks. We conduct regular security audits, use multi-factor account verification, and apply strict KYC protocols to protect every player account.

24/7 Multilingual Support

Our support team operates around the clock — not offshore call centres reading from scripts, but dedicated agents in English, Bahasa Melayu, and Chinese who understand Malaysian players' needs. Average live chat response time: 3–5 minutes.

Responsible Gambling First

Every kis98 account includes deposit limits, loss limits, session time reminders, and a self-exclusion option. We promote responsible gambling actively — not as a legal checkbox, but because we genuinely care about the wellbeing of our players. 21+ only on all gaming services.

Generous, Honest Bonuses

Our 288% Magnificent Welcome Bonus, birthday rewards, referral programme, and VIP cashback are designed to be genuinely rewarding — with clear, fair wagering terms. We do not bury unfair conditions in the fine print. What we advertise is what players receive.

Our Team

People Who Care About Getting It Right

Behind kis98 is a team of gaming industry professionals, technology engineers, payment specialists, and customer experience experts — many of whom are Malaysian themselves, or have spent years working across Southeast Asia's digital entertainment sector.

We are not a faceless corporation. We are a team that plays the games we offer, uses the payment methods we support, and holds ourselves accountable to the same standards we ask of our platform. When a player in Johor Bahru can't process a withdrawal, someone on our team loses sleep over it until it's fixed.

Our product team reviews player feedback every week. Our support team escalates unresolved issues within one business day. Our compliance team monitors responsible gambling indicators and reaches out proactively to players showing concerning patterns. This is not the kind of operation you build if you don't genuinely care about your players.

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Technology Team

Platform engineers and mobile developers maintaining 99.9% uptime and continuous feature releases.

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Games & Content

Curating 3,200+ games from world-class studios, selecting titles most relevant to Malaysian tastes.

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Payments Team

Specialists managing relationships with Malaysian payment partners for seamless MYR transactions.

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Player Support

English, BM, and Chinese agents available 24/7. Real help, real resolutions, every time.

About kis98 — Built for Malaysian Players